Customer stories
Don’t take our word for it.
Take theirs. Pizza groups, diners and takeaways run their counters, kitchens and deliveries on Boss It every day. Here’s what changed for them, in their own words.
Romayo’s · Dublin
23 restaurants. One system.
Romayo’s has been feeding Dublin since 1959. Three generations on, the family runs 23 locations, and every one of them runs on Boss It, from the kitchen to the front counter to home delivery.
Their self-service kiosks lifted average order value by more than 30%, and more customers now order direct through the Romayo’s app instead of high-commission delivery platforms.
“Boss It has been transformational for the business.” – Dario Macari, Director of Operations
Fired Up Pizza · Dublin
The kitchen ceiling is gone
Fired Up Pizza started in two shipping containers in 2020 and grew into four Dublin locations. Along the way, the kitchen hit a hard limit on how many pizzas it could send out at peak, and drivers were heading out with one order at a time.
Boss It’s kitchen display screens removed that limit. Batched deliveries mean drivers go out fuller, and wage costs have come down significantly.
“We’re doing more pizzas, more orders. They’re coming out fresher and faster than ever before.” – Peter O’Sullivan, Head of Operations
Ballsbridge Pizza · Dublin
Hear it from Ballsbridge Pizza
Press play to hear the team at Ballsbridge Pizza talk about what it’s like to run their business on Boss It.
Five stars from the front line
★★★★★
Taking loyalty to the next level
We’ve always prided ourselves on offering a great customer experience and staying true to our Italian roots. With Boss It, we can now take that experience to the next level. Introducing loyalty points will reward our customers for their loyalty while helping us personalise our service and marketing efforts.
Gina Mizzoni
Owner, Mizzoni’s Pizza
★★★★★
Driver tracking was a no-brainer
The Boss It Driver tracking was a no-brainer for Base Pizza. Anything which improves the consumer journey is a must, and our delivery experience is top-notch. Customer feedback has been fantastic since roll-out and we have it implemented across all stores now!
Michael Lawlor
Director of Operations, Base Wood Fired Pizza
★★★★★
A hit with customers and drivers
The Boss It Driver tracking has been a hit with both our customers and drivers. It streamlines our operations by highlighting any issues along the way, and our customers love getting real-time updates and seeing where their driver is. If you’re a high volume QSR with in-house deliveries, and want to deliver a great experience, I strongly recommend it.
Matthew Stevenson
Owner, The Pizza Co, Belfast
Want results like these?
Tell us how you run things today, from the till and online orders to the kitchen and delivery, and we’ll show you where Boss It can save time, cut commission and grow your direct orders. No obligation, just a straight conversation.
