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Top 5 Reasons Why Kiosks are Essential for Quick Service Restaurants


Kiosks may not be new, but their growing presence in the quick-service industry has turned them into a game-changer for food establishments. Quick service restaurants (QSRs) and other dining spots have a lot to gain by incorporating self-service kiosks into their operations. Here are five compelling reasons to jump on the kiosk bandwagon:

  1. Get ready to watch those sales soar! By incorporating kiosks, you'll see a significant increase in average order sizes and overall sales. Our customers have even seen a whopping 30% boost in average order size with the use of kiosks. They actively encourage customers to use kiosks as they efficiently prompt customers to add extra items like drinks and sides that might otherwise be missed by human cashiers.

  2. Say goodbye to long wait times! Self-service kiosks streamline the ordering process, slashing total order time by nearly 40%. This means faster service, especially during those busy peak hours, keeping customers happy and satisfied.

  3. Get ready to say goodbye to those order errors! With self-service kiosks, customers can input their choices directly, ensuring they get exactly what they want. This not only improves customer satisfaction but also reduces food waste and costs associated with incorrect orders. Plus, with visual menus providing clear item selections, there's no room for misinterpretations.

  4. Efficiency at its finest! With kiosks on board, food establishments can tackle labour shortages head-on by reallocating staff to more critical tasks like food prep and customer service. This not only boosts overall efficiency but also ensures top-notch service quality, even during those slow hours.

  5. Unlock valuable customer insights! Self-service kiosks offer in-depth data on customer preferences and ordering habits, perfect for optimising inventory, refining menu selections, and crafting targeted marketing campaigns. By tapping into popular items and peak ordering times, restaurants can streamline operations and drive sales to new heights.

    And hey, these top 5 reasons for jumping on the kiosk bandwagon are just the tip of the iceberg! Not only do kiosks catch the eye and reel in customers, but they also amp up your brand's vibe, giving your spot a fresh and trendy look. Plus, with BOSS IT, customers can scan their app, snag their loyalty points, and use them in-store!


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    So, if you want to boost efficiency, keep customers happy, and drive sales, incorporating self-service kiosks in your food establishment is a no-brainer! Plus, the valuable insights you'll gain will take your business management to the next level. It's a savvy investment for any food service business looking to stay ahead in today's competitive market.



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