Our Solutions

Elevate your restaurant’s brand with a bespoke app and website that drives customers directly to you—reducing reliance on costly third-party marketplaces. With BOSS IT, you’ll have a powerful solution that strengthens your brand, increases customer loyalty, and maximises profitability.

Upgrade your restaurant with cutting-edge self-service kiosks that offer a seamless, contactless ordering experience. Let customers browse your menu, customise their orders, and pay with ease—helping you speed up service, reduce wait times, and operate with less staff dependency.

Give your guests a seamless mobile and tablet-based ordering experience, allowing them to place orders directly from their table or through staff handheld devices. Speed up service, improve accuracy, and enhance the dining experience while keeping operations efficient.

Increase sales and customer satisfaction with seamless discounts and voucher integration. Easily apply offers across all your ordering channels, making promotions effortless while driving engagement, attracting new customers, and encouraging repeat business.

Get a complete view of your customers by consolidating their information across all your services. With easy access to order history, rewards, and loyalty points, you can personalise their experience, build stronger relationships, and keep them coming back.

Gain real-time insights into your customers’ experiences with in-app feedback collection. From delivery speed to food quality, easily track satisfaction, address concerns quickly, and even reward customers with loyalty points for their feedback, helping you build stronger relationships and improve your service.

Manage all your orders in one place with the BOSS IT Channel Manager. No more juggling multiple devices, combine orders from Just Eat, Deliveroo, Uber Eats, and your direct customers into a single, seamless system for faster, more efficient service.

Reduce errors and speed up payments with seamless card payment integration. The total order amount is automatically sent to the card provider, ensuring fast, accurate transactions for both kiosks and POS systems, making checkout smoother for you and your customers.

Optimise your team’s workflow with intuitive guided prompts. Easily capture accurate customer information while seamlessly upselling at the right moments to boost sales and enhance the customer experience.

Maintain high customer satisfaction during peak times by managing your workload efficiently. Communicate accurate wait times for delivery and pickup, ensuring customers know exactly what to expect—helping you reduce frustration and keep service running smoothly.

Seamlessly integrate your phone system with your Point of Sale for a smoother ordering process. With Caller ID functionality, instantly access customer profiles without re-entering names and addresses—speeding up service and improving efficiency.

Give your team the flexibility to apply discounts and vouchers instantly, allowing for seamless, on-the-spot transactions. Enhance customer satisfaction while eliminating delays and reducing the need for head office approval.

Manage your workforce effortlessly with a seamless clock-in and clock-out system directly from the till. Staff can log breaks with ease, while automated reports streamline payroll and ensure compliance—saving you time and improving efficiency.

Gain full visibility over your business with real-time performance tracking across all your locations. Use advanced filters for date, location, and sales to access key insights—helping you make data-driven decisions and streamline operations effortlessly.

Gain powerful, in-depth reporting across all areas of your restaurant’s operations. Make data-driven decisions, identify improvements, and uncover new growth opportunities to keep your business thriving.

Get valuable insights into the cost-effectiveness of your products, giving you a clear understanding of expenses and helping you maximise profitability with smarter pricing and cost control.

Streamline your restaurant’s operations by integrating all order sources directly into your POS, eliminating the need for multiple devices. With two-way communication, you can effortlessly update menus or availability once and instantly synchronise changes across your website, app, kiosks, POS, and third-party platforms like Uber Eats, Just Eat, and Deliveroo.

Optimise your kitchen operations by seamlessly distributing orders to designated stations, so your chefs can focus on their specific tasks. With automated timing, preparation stays perfectly synchronised, ensuring a smooth, uninterrupted service.

Reduce errors and enhance payment accuracy with seamless card payment integration. The total order amount is automatically sent to the card provider before processing, ensuring smooth, error-free transactions across both kiosks and POS.

Accept payments effortlessly across all channels with a seamless multi-channel payment solution. Process transactions smoothly via POS, mobile, web, and third-party ordering platforms for a hassle-free payment experience.

Boost customer retention and sales with a dynamic, tiered loyalty program. Let your customers earn points with every purchase, unlocking exclusive rewards like discounts, free desserts, or special promotions as they move up the tiers.

This system encourages repeat business while serving as a powerful tool to promote new products and enhance customer engagement.

Increase sales and enhance customer satisfaction with dynamic discount code integration, seamlessly accepted across all ordering channels within the BOSS IT ecosystem. Easily create customised discounts based on products, time of day, location, or specific customer segments.

By tailoring promotions to customer behaviour, you can boost engagement, encourage repeat purchases, and unlock new revenue opportunities.

Boost customer engagement with targeted product campaigns that reward desired behaviors. Offer free or discounted products to encourage actions like opting into marketing, making repeat purchases, or trying new menu items.

With this powerful tool, you can help businesses increase sales, build loyalty, and enhance customer interactions effortlessly.

Engage your customers effortlessly with automated emails, one-time blasts, and push notifications. Send targeted messages based on customer actions, inactivity, or special events like Two-for-One Tuesdays.

Use push notifications to share exclusive deals, recover abandoned carts, drive upsells, and keep customers coming back.

Help your customers relieve kitchen pressure by centralising order management for multiple locations. With the BOSS IT call centre portal, their team can effortlessly place orders, process payments, track order status, and handle customer enquiries—all from a single off-site location.

Give your QSR’s full control over their delivery operations with real-time driver tracking and intelligent order assignment based on location. This feature also enhances the customer experience by allowing them to monitor their driver’s progress as they await their order.

Optimise delivery operations with a smart order management system that organises pending delivery orders and assigns them based on driver availability. Reduce delays, improve efficiency, and ensure seamless order dispatch